Cancellation Policy
Cooling-off Period
The cooling-off period is 14 days, calculated from the registration date.
If you register within 14 days before the start of the course, you agree that the cooling-off period applies until at most the moment the course has started. The course fee will be automatically debited according to the general payment terms.
Cancellation Rules
Cancellation is only possible in writing (letter, email to info@internationallectures.com).
Free cancellation: up to 4 weeks (=28 days) before the start of the course date.
50% of the course fee due: for cancellation 4 to 2 weeks (=28 to 14 days) before the start of the course date.
100% of the course fee due: for cancellation within 2 weeks (=14 days) before the start of the course date or after the training has started. This does not apply if you are within the 14-day cooling-off period after registration.
Replacement Arrangement
You may send a replacement if you are unable to attend. Please provide the name of the replacement to the secretariat. You remain responsible for the course fee due.
Multi-day Courses
For multi-day courses you are liable for the full course fee, even if you are unable to attend all course days.
This also applies when you have chosen to pay in installments.
Cancellation by International Lectures
International Lectures reserves the right to cancel a course if there are insufficient registrations. We will inform course participants who have already registered in time that there is a possibility we may have to proceed with cancellation. The final decision will be communicated no later than 7 days before the start of the course.
Should International Lectures be forced to cancel a course, you will receive any paid course fee back within 5 working days. Cancellations are announced on the website. Participants are also informed by email.
Confirmation of Cancellation
A cancellation only takes effect after it has been confirmed by International Lectures via email.
Should you not receive this cancellation confirmation from us within 10 days after sending your cancellation email, please contact us.
For automatic direct debit and installment payments, the cancellation is processed according to the above-mentioned terms, whereby any already scheduled automatic debits are stopped in accordance with the cancellation terms.